Thank you for contacting the Jefferson Community Action Program or JEFFCAP.  If you are in need of Utility Assistance, you may begin by scheduling an appointment by clicking "New Appointment" or by calling (504) 293-1199.  Please be advised that we are working diligently to assist all applicants. We ask that you book an appointment online or via phone and a Staff Member will be assigned to you in the order received. Eligibility for all programs is subject to program calendars, funding availability, appointment availability, verifiable household income and family size. 

List of Docs to Provide

Failure to provide all required documentation will delay your assistance. We require the following documents:

CSBG REQUIRED DOCUMENTATION FOR ASSISTANCE

Eligibility for all CSBG Funded Programs and Services is based on the United States Department of Health and Human Services' current poverty guidelines for household income and Jefferson Parish Residency.

Many programs and services require the same documentation, so it is best to make sure you have access to the documentation listed below to qualify. All documentation is needed to process your applications. These documents are required for all members residing in your household.

• A current Louisiana driver’s license or Louisiana identification card
  
• Social Security Card for each household member
  
• Proof of income of all members in the household
  
• Earned income wagers should bring the following:
  • Last four (4) consecutive check stubs for income
  • Those who are unable to furnish the above will provide a Verification of Employment form (VOE) that their employer must complete.
    
• Unearned income must also be provided:
  • Unearned income includes, but is not limited to, alimony, retirement benefits, worker’s compensation, supplemental security income, Social Security, etc.
  • Documentation of unearned income includes but not limited to award letters, annuity letters, court judgments, current bank statements (for proof of SSA/SSI ONLY) and food stamps printouts dated within 30 days of the application date.
    
• Proof of Address – A current utility bill (in your name) or any other your bills dated within the last 30 days.
• Food stamp certification letter/printout dated within 30 days of application date.
• Additional information may be required for each program. Please see program eligibility requirements or contact your local community center for details. 

LIHEAP REQUIRED DOCUMENTATION

Applicants must be Jefferson Parish residents. All documentation is needed to process your applications. These documents are required for all members residing in your household.

• A current driver's license or identification card for all members in the household 18 years or older 
  
• Social Security Card for each household member
  
• Proof of income of all members in the household 18 years or older 
  • Earned income wagers should bring the following:
    • Last four (4) consecutive check stubs for income
    • Those who are unable to furnish the above will provide a Verification of Employment form (VOE) that their employer must fill out.
  • Unearned income must also be provided:
    • Unearned income includes, but is not limited to, alimony, retirement benefits, worker’s compensation, supplemental security income, Social Security, etc.
    • Documentation of unearned income includes but not limited to award letters, annuity letters, court judgments, current bank statements (for proof of SSA/SSI ONLY) and food stamps printouts dated within 30 days of the application date.
  •  
• Your current utility bill (lights and/or gas) or any of your bills (light or gas) from the previous (6) months counting the month of application. (Depending on the season)
   
• Applicants with out-of-state identification must submit additional proof of address (i.e. current lease)
  
• Food stamp certification letter/print out dated within 30 days of application date.
  
• Those applicants who live in subsidized housing/Section 8 must bring one of the following: For subsidized housing participants, HUD form 5005 or 50059; For Section 8 participants, the Section 8 Contract Sheet and Utility Allowance Worksheet (Form 52667) from PUBLIC HOUSING AUTHORITY. 

• OUR MORTGAGE ASSISTANCE PROGRAM HAS ENDED. PLEASE CHECK BACK HERE FOR UPDATES.
  • A valid picture of identification for the head of the household
  • Social Security cards for every household member
  • Proof of income for every household member. Households reporting zero income must provide additional documentation. Last 4 consecutive paycheck stubs
  • Proof of residence (A bill or letter addressed to the head of the household dated within the last 30 days of application date)

Please note after reviewing your documents we may request additional information to complete your application.